Refund Policy

FUTURE STARZ COLLEGE ADVISING REFUND POLICY

  • All sales are final – no refunds will be remitted by Future Starz, Inc. for College Advising packages
  • Yearly packages will begin upon receipt of initial deposit
  • If a yearly package is purchased, and the player is injured after the point of sale, the services will continue outside of the playing field as designed by advisor. Player video/profile creation will be deferred to when player is healthy

FUTURE STARZ VIDEO & EVAL PACKAGE REFUND POLICY

  • All sales are final – no refunds will be remitted by Future Starz, Inc.

FUTURE STARZ TOURNAMENTS REFUND POLICY

  • All sales are final – no refunds will be issued at anytime after payment
  • Starz tournaments will hold a credit to future events if notice of cancellation is given 30 days prior
  • In case of inclement weather induced cancellations a credit will be issued to teams

ATHLETZ EDGE SPEED & AGILITY REFUND POLICY

  • All sales are final – no refunds will be issued at anytime after payment
  • All program and training sessions must be paid for in full prior to the first session – No session by session payment is allowed
  • Any remaining credit from training sessions will remain as a credit with Future Starz

RETAIL STORE APPAREL REFUND POLICY

  • Most items in new condition and returned within 30 days will receive a refund or exchange
  • Items that are damaged may be denied a refund or exchange
  • Items that are returned may be exchanged for a different size or color, or customer will receive a credit to the facility store on their account

UNIFORM & ONLINE APPAREL REFUND POLICY

  • All apparel and bundle sales are final, as orders are custom. Please allow 6–8 weeks for order to be completed and delivered. Refund exceptions apply when items received are not as ordered such as incorrect size, color, item, or damaged.
  • Jersey sales are final as all items are custom orders. If you need another size players will have to reorder using the exchanges team uniform
  • Game hats can be returned and exchanged for a different size as long as they have not been used
  • Game pants can be exchanged if the new sizing is available in stock. If not, players will have to reorder a new size